Mumbai, March 09, 2016: Puneet Baijal, a dedicated Hyatt professional, has been appointed general manager at the new Hyatt Regency, Chandigarh. To Baijal, “leadership is action, not position”. A determined yet considerate leader, Baijal sees his new role as an opportunity to be able to serve his fellow team members and local community. As a hotel general manager, he is looking to develop future hospitality talent and, whilst in Chandigarh, contribute to the growth of the Hyatt Brand.
With a hospitality career spanning more than 17 years, Baijal is respected for his expansive knowledge of the hotel industry, and brings with him to Chandigarh a broad experience of working with a number of Hyatt brands. In his last position atDoha, Qatar, Baijal planned and executed, large scale restaurants, high-profile awards event for a global magazine brand, and in earlier assignment was part of a select task force dispatched to Grand Hyatt Berlin to oversee event operations for Incredible India and catering for Fraport airport services. Before joining Hyatt, Baijalworked in India with both Taj & Leela, two of the country’s most prestigious hotel chains.
Born and raised in Gwalior, Baijalgraduated in hotel management at IHM Hyderabad.He holds a master’s degree in hotel sales,marketing and finance, is anaccredited wine specialist from Italy, and a certified social media and hospitality management professional courtesy of eCornell.
Despite rising through the hospitality ranks relatively swiftly, Baijalhas always focused on guest satisfaction and the betterment of his team. His continuous driveto improve and personalize the guest experience has resulted in improved customer engagement, increased conversion and greater loyalty to the Hyatt brand. An inspirational leader who pays great attention to detail, Baijalworks closely with his colleagues to motivate them to reach greater heights of performance and professional success, and constantly instills in them a belief and commitment towards Hyatt’s core principles.
Passionate about designing slick events and creating inspired new F&B concepts, Baijal envisages delivering a new type of hospitality to the city’s residents via Hyatt Regency Chandigarh. Baijal strives to make guests feel relaxed and contented, and dispel the myths about traditional five-star hotel stuffiness. Hyatt Regency Chandigarh – adjacent to Elante mall – will be anything but formal, instead radiating a warm and comfortable atmosphere where people will want to hang out often, rather than just special occasions.
On his rare days off also, Baijal keeps it lively as he likes to explore nearby destinations, watch cinema, try out different dining options and jog along the Sukhna Lake along with his wife.
Corporate Comm India (CCI Newswire)
