Advanced Communication Solutions for Modern Hotels

New Delhi, August 26, 2016: Hotels and other hospitality providers often find it difficult to offer personalized guest services within limited budgets. The new generation of communication technologies can help you offer standard hospitality services and still gain profit.

Matrix Hospitality Solutions enable you to offer services that live up to your guests’ expectations. The communication solution allows you to streamline communication in the entire hotel and enables the hotel staff to address guests’ requests from any corner of the hotel.

Matrix Hospitality IP-PBX

Matrix presents ETERNITY – a comprehensive range of communication solutions engineered for small budget to luxury hotels with 20 to 2000 rooms. Since ETERNITY is compatible with the latest IP technology and is based on the state-of-the-art design, it is loaded with features that help staff offer reliable and personalized services.

Matrix SARVAM UCS – Hospitality Solution

Matrix has now introduced SARVAM UCS – Unified Communication Server for Modern Hotels that offers Collaboration, Communication, Messaging and Mobility. MATRIX SARVAM UCS improves real-time collaboration and communication by allowing the users to connect from different locations on a single platform. The users can install either Matrix SPARSH desk-phones or Matrix VARTA applications on the devices of their choice. With universal connectivity and advanced call management, Matrix SARVAM UCS helps an organization to improve its productivity and profitability.

Hospitality Features at a glance:

· Built-in Hotel Software

(Front Desk, Check-in/out, Wake-up Calls, Room Clean Status)

· Ready PMS Integration

(Micros Opera, IDS, RMS, Protel, Amadeus, RSI, CHaR)

· Mobility for Service Staff

(Mobile Softphone, PC Based Softphone, IP-DECT, Wi-Fi SIP Phones)

· Advanced Voice Mail

(Personalized Greetings, Auto-Attendant, Conversation Recording)

· Call Accounting

(Built-in Feature, Ready Integration with Third-Party Software)

· Guest Services

(Guest-in/out, Wake-up Calls and Reminders, Do Not Disturb)

Matrix Hospitality Solutions are modified according to the regular shifts in technology. We have served 10,000 hotel owners with our feature loaded products till date. Hoteliers trust our solutions for satisfying their varied needs of:

– Flawless Communication

– Mobility and Accessibility for Hotel Staff Personnel and Guests within Hotels

– Industry Leading Hospitality Features

– Step-wise Growth and Migration – from TDM to VoIP and Lower to Higher Capacity

– Regional Partner Support for System Maintenance

Our Reputed Customers:

Advantages of Matrix Hospitality Solutions:

Single System serving Multiple Applications

· Universal Personality Slots, No Fixed System Bottlenecks

· Modular Configuration

· Scalable Platform

· Universal Connectivity (In-Skin GSM, VOIP, ISDN, BRI, PRI and CO connectivity)

· Similar Features across Platforms (ETERNITY PE, GE, ME and LE)

· Common User Terminals across Platforms

· No need for Re-programming New System, Port Backup Configuration to New Platform

· Enterprise-grade Connectivity (BRI, GSM, VOIP) and Features

· Compact Foot Print

· Hot-swappable Cards (ETERNITY ME and ETERNITY LE)

· Redundancy (ETERNITY ME and ETERNITY LE)

· Open to third Party PMS and CAS Support

· Quick Installation Wizard

· Built-in Auto-attendant

· Voice Mail System

· IP Server for Advanced VoIP Functionalities

· No Hidden Costs

· Early ROI

· 24×7 Online Support

Owners of small/medium/large hotels always look for a single system that can meet their requirement of seamless communication and tight security. The tailor made Matrix Hospitality Solutions are a single box solution that caters to both the requirements. Hence,installation of these systems eliminates the need of getting two separate systems for communication and security. The IP-PBX platform of the Matrix Hospitality Solutions is compatible with different networks like traditional networks, ISDN PRI and BRI, IP, GSM/UMTS (3G) and radio network.

This integrated and converged platform helps hoteliers save on internal, external and long distance call costs as well as offer mobility to the hotel staff. The additional auxiliary ports can connect primary safety and security devices such as digital door locks, public address systems and sensors. This unique combination of different port types eliminates the need of bilateral investment for the hoteliers.

An appropriate selection of a hospitality solution adds value to your business in the long run. Therefore, users should properly study their requirement and then select a product that is scalable and capable enough to meet their current as well as future needs.

If you are looking for such a feature rich and future-proof communication hospitality solution, then have a glance at our wide range of products at matrixtelesol.com/hospitality.html.

Corporate Comm India(CCI Newswire)