New Delhi, June 13, 2018: A Sales and Revenue management professional, Anil Swain is armed with over 12 years of experience in sales management with Luxury Hotels. He holds the position of Director of Revenue at The Westin Kolkata Rajarhat, and will be in-charge of the negotiations, pricing and budgeting exercise on the basis of market and demand analysis for the Property. He obtained a Diploma in Hotel Management from Coromandal Institute of Hotel Management, Catering Technology, Vishakhapatnam and followed it up with a Certificate Course on Revenue Management from American Hotel and Lodging Association via distance learning. Anil formally began his career with The Grand, New Delhi (erstwhile The Grand Hyatt) as Guest Service Officer in June 2005. He oversaw the Food and Beverage Operation and Sales. During his stint, he also operated as a Supervisory Team Member and did daily operations, tracking and GDS.
In March 2008, he joined Vivanta by Taj – MG Road, Bangalore as Guest Service Supervisor- Reservations. His role was to ensure smooth functioning of the department, track daily business picked up, coordination within departments for smooth functioning and guest satisfaction and coordination of MICE/group movement. In August 2009, he climbed up the ladder as Reservations Executive. He assisted the Revenue Manager in management of room inventory on all channels and handled the property management system, ensuring elevated guest satisfaction through personalized service.
In August 2011, Anil took up the role of Assistant Manager – Revenue (Bangalore Cluster) where he oversaw the other Taj properties namely – The Gateway Hotel Residency Road, Taj Khuteeram alongside Vivanta by Taj- MG Road. He played a dynamic role with increased responsibilities which comprised of developing overall pricing strategy to include all Market segments and distribution channels, conducting Revenue Meeting and Yield Meeting to focus on achieving incremental revenue. He also led the Regional Reservations Office from April to September 2012 till the Reservation Manager came on board and was responsible for daily operations of the department.
After manifesting his vigorous enthusiasm in his previous stint, he was appointed as the Revenue Manager by Swissotel Kolkata, in July 2013. He led the department of Hotel’s Management Team, to achieve the targeted GOP, analyzing Business Opportunities, Market condition and trends with strategic management. In September 2015, he joined Park Hyatt Chennai as the Revenue Manager. He headed the Department and was responsible for complete Revenue Management of the property.
Anil stepped up, and in March 2017, he joined Mayfair Resorts as the Assistant General Manager- Revenue Management and Distribution with 10 properties under his leadership. He had the Revenue Management of the entire Mayfair Group comprising of 500 rooms (approx) under his supervision.
In his current role, as Director of Revenue at The Westin Kolkata Rajarhat, his key responsibility areas include management of Hotel revenue, preparation of Budget and Revenue Forecasting. Additionally, he will also supervise the strategic analysis, Channel & Distribution Management, GDS Strategy & Marketing, Pricing & eCommerce management.
Apart from being a keen traveler, Anil is fond of long drives and loves to spend his free time with his dog.
Corporate Comm India(CCI Newswire)
