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According to the recent Employment Trend survey of Ma Foi Randstad, the hospitality industry hired 48,000 in the July-September 2011 period, compared with 46,000 by the IT-ITES industry.

Racing ahead of the IT-ITES industry in hiring, the hotel industry ironically continues to reel under manpower shortage. According to the recent Employment Trend survey of Ma Foi Randstad, the hospitality industry hired 48,000 in the July-September period, compared with 46,000 by the IT-ITES industry. Still, with the growing inventory of hotel rooms, and growing stand-alone restaurants, the hotel industry needs to hire a lot more, industry sources say. The survey says the industry would require at least another 40,000 people by the end of the current calendar year.

A large number of approvals for new hotels and large-scale investments in hotel infrastructure in major cities as well as tier-II and tier-III cities have led to creation of significant number of jobs at all levels. If we see the pipeline of major hotel chains in India, the country's current room inventory (of around 1 lakh) will more than double in the next few years. Taj plans to add 11,000 rooms to its current inventory of 14,000 rooms in the next couple of years; ITC plans to add 15,000, Marriott International 12,000 and LeelaVenture also a few thousand rooms. As a thumb rule, each room requires 1.75 men — if the number of rooms increases by 30,000, as many as 50,000 people would need to be hired. While hotel management schools in India turn out 10,000 graduates a year on an average, the requirement is much more.

“From 2012 onwards we would be opening one hotel a month for several years and manpower shortage and attrition is going to be the single largest issue for the industry,” says Rajeev Menon, Area Vice-President, Marriott International Inc. Quoting a study on skill gap in the hospitality sector, by National Skill Development Corporation, the Ma Foi Randstad report says a huge portion of the demand for people will occur in segments like food & beverage services, kitchen, front office and housekeeping.

 
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